Thursday, April 21, 2011

PC can't get past loading screen

The other night we had a powercut in our house (before which point my PC was working perfectly fine) and so eventually we turned the power back on and ever since then every time I turn on my PC it stalls at the loading screen that just says 'Compaq' and has the options to use the keyboard to select the loading things. Problem here is the keyboard won't register as turned on and I don't understand what has happened :S

Reply 1 : PC can't get past loading screen

Find a trusted repair shop and let them find the broken part(s).

Kees

Reply 2 : PC can't get past loading screen

it has happened before though, and it fixed itself after a couple of days. But it has been like 4 days now. Do you think it might fix itself?

Reply 3 : PC can't get past loading screen

How much longer are you going to wait?

Kees

Reply 4 : PC can't get past loading screen

I don't want to pay silly amounts for things to be replaced so probably a few more days. Not sure!

Reply 5 : PC can't get past loading screen

Try another kb

Reply 6 : PC can't get past loading screen

It can be fried also, and it's one of the easiest parts to exchange.

Kees

Reply 7 : PC can't get past loading screen

It's possible that your BIOS settings are corrupted.
Unplug the computer, open it up and locate the CMOS battery on the motherboard. It's a small watch type disc battery (usually a 2032).
Remove the battery from its holder and wait 30 or 30 minutes.
Reinsert the battery and restart the computer.

Reply 8 : PC can't get past loading screen

I'll try all this soon thanks for the help

Reply 9 : PC can't get past loading screen

Are you able to go into CMOS page? Or start the computer without the Compaq logo ?
Starting the computer without the Compaq Logo will help you to determine where the problem lies. Simply bcoz once the memory check completes, it will check for hard drives and CD/DVD ROM. If the drives failed to be initialized, then it might be possible to track down the root cause of the problems.

Tuesday, April 19, 2011

Really odd PC fan activity

So, this is odd. I've built many computers, but this is a first.

I have a computer that I put together three years ago, that I built using an Antec case that came with a stock Antec 500w 80+ power supply and a stock 120mm case fan. I (for odd reasons) ended up with an aftermarket 550w 80+ power supply that I decided I should swap out. Why? Well, the new supply has one of those big fans that points down, and it doesn't work with another computer I am working on. The existing power supply has an 80mm fan that points out the back, which I could use in the new computer (rack mount, hopefully).

So I made the switch. Now, at odd times, my computer freezes up when I wake it from sleep. And my case fan (NOT the power supply, and NOT the cpu fan) slowly starts speeding up. It sounds like it's going to explode. Speed fan tells me it gets up to like 10k rpm! Normally it's somewhere around 3k! Honestly, it sounds like a bomb in a movie right before the building explodes. But then...Windows starts working normally...and the fan slowly starts...slowing down. I don't know if this has anything to do with the new power supply, but I haven't changed anything else.

Thoughts?

Reply 1 : Really odd PC fan activity

When a PC starts to hibernate it will shutdown or idle the PC. This in turn shuts the fan(s) one by one or all, except maybe the PSU. When it wakes-up because it was stewing in its own heat bath, it senses the temp change and quickly throttles-up and that means RPMs. The greater RPM is allowing the PC to catch-up to a safe cool level and proceed which is normal. Make sure the new PSU fan is working right. I'm sure the fan pointing down is really sucking out the hot air, rather than blwing down. Though, that could be very possible as such setups are made that way to directly help cool the cpu. However, the freeze maybe a response to safe-guard the PC or is shutting down in order to save itself. This could also be part of ACPI or power modes. You need to recheck everything in the bios and/or your setup and play with it. You may need to check the fan ordination as well because once a change is made, while minor is a major factor in some aspects. I can't make a definite answer as too many factors make a PC work now and custom PCs just add to this, only a hands-on and observation plus trial&error may make it settle down to your liking.

tada -----Willy happy

Reply 2 : Really odd PC fan activity

Thanks Willy! This makes sense, except for one thing: my setup doesn't hibernate on it's own...I have a button on the keyboard that can send the computer into hibernation. However, the problem arises when the computer has gone to sleep. This happens when the system goes idle, the monitor goes into power saving mode, and...well, actually, I'm not even sure what happens to the computer then! Once one move the mouse or hits the keyboard, the monitor comes back on, and then the problem begins.

I will recheck everything, like you suggested. As for the orientation of the power supply fan, I was under the impression that ATX psus can only be installed one way, and the placement of the screws ensures that. LOL, it's a mess!

Reply 3 : Really odd PC fan activity

If you have various or any USB devices attached when this happens that can cause issues or rather you need to wait until it clears itself. The more devices, the more time involved, which is why i mentioned the setup various and it boils down to what you have. Sleep, hibernate, i don't differentiate, though others can, it really is basically the same thing. Also, the topic itself has been discussed before. Sometimes, the real fix is to get a similar PSU like you're older one and hopefully a larger wattage unit and leave it at that. I can't tell from here all your details, but regardless it again needs you to pay attention to details AND WHAT MAY WORK best. I leave out any updates, OS issues, older USb devices, etc., I'll take nothing for granted.

tada -----Willy happy

Reply 4 : Really odd PC fan activity

machine, fans with speed controls from MB input would start up running fast and slow down once Windows was up and running. If I halted the boot process and checked the temperature posted in the BIOS, it was much higher than the ASUS PC Probe would report after Windows loaded. The temperature would slowly come down. This was a dual boot machine with on HD running XP and the other running Win 2K. When I'd run Win 2K, PC Probe would report the higher temperature and show the fans at higher RPM. Some research I did suggested that XP was much better at handling power usage...whatever that's supposed to mean. Because I got different temperature values on the same machine depending on which drive I'd boot from, I believe the XP information was correct. The machine would run very hot and fans would turn fast when I'd interrupt the boot process and stay in BIOS screens and things would cool off once XP finished loading. Some sort of magic, I guess.

Maintenance and Security

This question is very important to me because I'm not clear with what Miccrosoft security if any I should use and what does my Avast Free addition covers. I want to have all bases covered both on my desktop and my laptop. The desktop has Vista Ultimate and the laptop has Windows 7 both have the Avast free anti virus. What concerns me is do I have a firewall with Avast do I have all the necessary features needed to keep my systems clean. Also if you could recommend anything that I should do to keep everything tidy. What about defragmenting, should I do this and if so how often? Thanks for whatever tips you can give me to keep my systems healthy, you are more than appreciated, your my "computer bible" lol

Reply 1 : Maintenance and Security

It's a good question, and of course a very important one.

First of all, defragmenting is not required that often. With today's large hard disks it could take an age to do anyway, but constant defragmenting is not called for and doesn't help with maintenance or performance that it may have done with Windows 95/98 or ME. Once or twice a year may be sufficient, but I have been using my system for some time now and have not even considered it.

Your free version of Avast is a good option for anti-virus scanning and I see no reason to change that if you are happy with it.

It does not include a firewall so you need to ensure your Windows Firewall is turned on on both machines. Both Vista's and Win 7's Security Center should be telling you about this if their firewalls are not turned on. But if not, goto Control Panel > Security Center, (that may be Control Panel > Action Center, then Security in Win 7), to check.

Windows Updates needs to be turned on.

Anti-virus scanners do a good job with viruses, but make sure the scanner is kept up to date and is scheduled to scan regularly, (mine scans every day). However, viruses are not the only threat and you also need 'additional' protection against malware. We often recommend the two free versions of Malwarebytes Anti-malware and SUPERAntiSpyware.

They are stand-alone scanners and do not need to be set to run in the background. Just run them once a week or so to update their definitions and run a full scan. SAS will attempt to set itself to run on startup, so you may want to look out for that and disable it.

Both your systems may already have Microsoft's own Windows Defender installed, and this is also a reasonable anti-spyware scanner, but I would not have it running in the background. Instead, use the scanners I suggested above.

There are plenty of other tips, and you could do worse than reading Jimmy's TIPS FOR A PROBLEM FREE COMPUTING EXPERIENCE.

That post of Jimmys' is about other problems, but his Tips are relevant in general. You do not need to heed all of his {personal} suggestions.

I hope that helps.

Mark

Reply 2 : Maintenance and Security

Thank you so much Mark I am going to take heed and install Malwarebytes Anti-malware , just to verify I just install one version per computer, correct? I don't understand what you mean about running in the background and how you set that up on your computer. If you could please explain that and also all the programs that I don't use (mainly all the Micrsoft prograsms) but scared to click them off and would it make much difference in adding space to my drive? Thanks again for your help Mark, I wish they came with user manuels

Reply 3 : Maintenance and Security

If you treat each of the two computers separately then each one needs a firewall, an anti-virus, and one or two 'anti-malware' scanners.

It isn't an absolute necessity for either computer to have both MBAM and SAS installed; just one would do on each computer, but on my computers they all have both MBAM and SAS installed. My systems have the anti-virus scanner scheduled to run every day, but MBAM and SAS are not scheduled. I simply choose one or the other utility, once a week, update its definitions, and run a manual scan then.

Running in the background is what your Avast free version does. At least it should be. When it is installed it should set that during the installation process. Every time the computer opens programs or uses data, the anti-virus, (AV), scans the data for viruses. Neither MBAM nor SAS needs to do that and in fact having them running in the background can cause conflicts as they try to scan the same files as the AV does.

The free version of MBAM doesn't allow that anyway, so no problem there, but the free version of SAS does attempt to set itself to run at startup, and that is not advisable.

If you have Windows Defender installed on each, (or on either), computer, then it may already be running in the background. If so, I would disable that.

I hope that helps.

Mark

Reply 4 : Maintenance and Security

Thank you for lifting a worry some problem, I now have both MBAM and SAS. One more thing, to disable Windows Defender I'll be monitering my own security correct?

Reply 5 : Maintenance and Security

Yes that means you will be in control.

But before doing anything further, lets see if Windows Defender is actually installed and running on both of your computers. Easy to do.

With Windows loaded and running, right click the Taskbar and select "Task Manager" and a new window will display. This window should have tabs. Click the "Processes" tab. This will list all processes running on the computer(s) in alphabetical order. If the list is not in alpha order, click the column header called 'Image Name'.

If there is an option along the bottom for "Show Processes for all users", click that. This will list all processes which might not normally be listed.

Look down the list for "MsMpEng.exe". If you do not see that, then Windows Defender is not running.

If you do see that entry, then Windows Defender is running in the background. Close the Task Manager down then goto Start, and search for Windows Defender. Click the entry that is listed. In the Windows Defender window that opens, goto Tools then Options.

Look down the list (use the scroll bar if necessary), and remove ticks for automatic scanning and any Real-Time Protection settings. More about these settings here;
http://maximumpcguides.com/windows-vista/configuring-options-in-windows-defender/

Why turn it off? If WD is scanning the whole time in the background, then it can interfere or conflict with Avast's background scanning. Scanning for viruses continuously is much preferred over scanning for spyware, because viruses present the greater risk.

Once WD is disabled that doesn't mean you are less protected. Both MBAM and SAS do a better job of scanning for spyware and other malware than WD does, and you only need to run those once a week or so.

How to do smileys? happy

: ) (with no space between the two).

More smileys in this FAQ.

Mark devil

Reply 6 : Maintenance and Security

But as I say, the more of my tips you follow, the better the overall experience will be. I try to cover the full spectrum, not just avoiding malware. If everyone were a more considerate neighbor, so to speak, there would be considerably fewer issues with the Internet. We can't control the actions of others, but we can control our own actions and make a conscious choice to rise above it all in the hopes of inspiring others to do the same. Even should we fail, we can at least go to sleep each night knowing that we are not part of the problem.

Reply 7 : Maintenance and Security

In as much the "freebies" do a good job, they have usually been proven to be less than capable in *all* regards of security. Basically, in most reports or reviews I've seen they come in at 3-4 place or worse. Not, that they can't do the job on typical or "in the wild" malware, etc., they simply don't measure up in a severe test of abilities. A paid-for version of some virus protection or its suite, will do better and offer faster up-to-date protection signatures, etc.. It boils down, you get what you paid for. If you feel your PC protection is worth at least the price of 1-install or 3-install package price against all the problems you may face to correct one, then think freebie vs. commercial product.

You will need a firewall, virus and trojan protection and malware scanner. As stated above the freebie do a good job and I firmly believe that free firewall and malware scanner are very good, but virus and trojan are a weak area int he earliest stage(day-0). If you interest is for some small or any business, then buy the commercial product period.

tada -----Willy shocked

Reply 8 : Maintenance and Security

Willy, Thank you for the much needed advice, right now I'm just beginning in college and haven't reached the point to where I need to upgrade but now I have a better idea when to switch to a more secure product, thank you for your valuable advice

tuttles--Karen311

PS How do you put the emotioncan after your name???

Reply 9 : Maintenance and Security

Depends on the threat. Commercial AV suites tend to do a horrendous job when it comes to detecting malware compared to fee programs. OTOH, programs like MBAM don't even attempt to discover viruses, trojans, worms, or rootkits.

The problem is you Windows users have been poisoned by this idea of a single super cure-all program that does everything for you. It doesn't work that way. It may be a pain to keep a small fleet of programs maintained, but having different programs that focus only on a single task, and excel at that task above all others, is far far better than a single uber program that will try and do everything and fail to do much of anything in the end. It also provides would-be attackers a common point of attack. All your defenses are tied to a single mass of code written by the same people. Any defect in that code provides a way for attackers to shut down all your defenses at once. As opposed to a more layered system with different programs from different vendors, where would be attackers have to defeat them one by one.

The alternative, is my method of carefully selecting your programs and altering your behaviors to avoid things which may be problematic. It's the computer version of avoiding parts of town known to be dangerous, and making sure you lock your door at night, etc. If you don't use Internet Explorer or file sharing programs, your malware exposure risk drops to near zero for example. A few simple things of that nature and you can all but eliminate the need for all those programs.

Reply 10 : Maintenance and Security

Tear it apart and clean it all once done. Re-assemble again to include the cpu paste, etc., and reseat all cards. If it works, great, if not, then do a total re-install. If you can get it going, maybe do a back-up. I find it strange you mention "humidity" if that's factor where you're at, then by all means, recheck everything. A small bridge can develop in some area and/or cause an issue. However, when it comes to non-boots and infrequent stable boots, I tend to swap the PSU out and try again. You may want to dissemble and try on cardboard or non-conducting material and build a minimum system and restart again.

tada -----Willy happy

Reply 11 : Maintenance and Security

They follow the same convention as they always have been. The forum however acknowledges only the common ones. So enter your smiley and then "preview" your post to see if it took.
the : + ) = happy (minus the +)

Please ignore the other post as it was placed in error for another problem, begins as;
"Tear it apart and clean it all once done.", sorry. -----Willy wink

Reply 12 : Maintenance and Security

you can also try speedmypc

Reply 13 : Maintenance and Security

http://www.mywot.com/en/scorecard/speedmypc.com

Before you advise such places, check WOT.

Reply 14 : Maintenance and Security

Seeing as how your username is the same as the product you are promoting I would suggest you heed Bob's advice and sort out that WOT rating before you promote your software any more. Reputations are important in this world.

Mark

Reply 15 : Maintenance and Security

Willy

I can't lie, you did throw me into left field with all the tear this down then use cpu paste, I wish I had the capabilities to do those kind of repairs, thats, my dream to be able to access all my problems and be able to fix them. All you guys are my heros!! I love tech gadjets. Thanks for ALL your help, this is a priceless site keep up the great work! Karen311 happy

Monday, April 18, 2011

Can any help me with AD user backups?

I'm have about 55 users under Active Directory running on Win Server 2008. I had bought a couple Seagate Black Armor NAS boxes (440 & 420) but was told these can easily be hacked. The Server is Dell and most of the PC's are Dell. I want to do weekly backups of each users My Documents and Desktop files. I just don't know anything about centralized backup. I contacted Dell and they suggested Backup Exec along with Western Digital or Data Robotics storage (these look like my Seagates).

Reply 1 : Can any help me with AD user backups?

I can't tell if you did. http://www.youtube.com/watch?v=tESTtSlNxOs

outlook o7 error URL

When I click on link in outlook 07 I get an error General failure URL it takes me to the link but I always get a error. I am using firefox. Can anyone help me with this?

Reply 1 : outlook o7 error URL

Over in the Office Forum. Let's try to find the old solution. (it's not intuitive!)

See post 6 and beyond.
Bob

Quick Sync pop ups

Hi,

Have wiped and reinstalled my 10" compaq netbook 110c-1120sa before selling it and it is fully updated with everything possible but it is plagued by a Quick Sync problem and my ISP has suggested removing Quick Sync from the machine as it keeps giving pop -ups saying "QS has a problem and has to close" etc.

ISP reckons it is causing the hardrive to make internet connections unreliable...?

Running XP Home.

Any suggestions please

Thanks
....

Reply 1 : Quick Sync pop ups

...and is it a necessary part of the workings on the computer?

If the "Quick Sync" referred to here is Intel's music and video editing/sharing program, then it's not a required program and one would ask what it's doing on a "netbook"? If that's the case, then uninstalling it shouldn't hurt a thing. Other editing/converting software should be available for the new owner, should they need it.

HP also has a "Quicksync" program. There are other tools which are available instead of this particular "sync" software for anyone that might need it.. I'll guess future owners of the netbook could also download the software from the HP website as well. It can be uninstalled from the Control Panel or by going to "c:SWSetupQuickSyncHpQuickSync.exe", then run the .exe file and choose "Remove".

Hope this helps.

Grif

Reply 2 : Quick Sync pop ups

When I have the "freedom & time" to do that tomorrow, I will try the HP answer. I am reasonably sure it is HP rather than Intel. Will update in due course. Much appreciated.
Lee

Reply 3 : Quick Sync pop ups

Sounds a bit strange but had to do this surrruptitiously as the wife doesnt want me to help new owner (long story) but have uninstalled via C/Panel. Couldnt bring it up on RUN as it appeared to be not installed properly, so it gave error message of "undefined"

Will have to return it to owner to see if it works better now and update as and when.

Thanks again.

Reply 4 : Quick Sync pop ups

Hello,
To explain in short, I have sold this Compaq netbook to a friend in December and unfortunately, she has had nothing but problems with it since. Mainly in terms of successfully connecting to the internet. Now apparently it is throwing up messages like Windows Diagnostic has detected that this PC contains both wired ethernet and wireless network adaptors.
Unfortunately, new owner is not experienced, so cannot deal with any issues that arise. If anyone could offer any advice on how I can advise her to deal with this I would be very grateful.
When I have been there, there seems to be a reliable TalkTalk connection to the master socket from which she also has a cordless phone off of an adaptor after the filter. There is a filter on the two other sockets upstairs also, with a cordless phone on one of them. Her home is less than half a mile from the exchange.
When using the TalkTalk Broadband Speed Test webpage has showed messages saying that there were (are?) problems at the exchange but I dont know if this is still relevant. Other Speed test websites have showed an acceptable BB speed being supplied.
Many thanks

Reply 5 : Quick Sync pop ups

If the computer has both a wired connection and a wireless connection occuring at the same time, it will cause issues.. So, if the user is trying to connect through an ethernet cable, be sure to use the wireless icon in the lower right corner to find the "available wireless networks", then "disconnect" all wireless connections and make them manual so they don't attempt to connect "automatically".

If the user is attempting a wireless network connection, make sure all ethernet cables are unplugged.

Next, because you originally stated you had "wiped and reinstalled" the original computer with the new operating system, please visit the computer manufacturer's website and download, then reinstall all network adapter drivers again.. (Instead, you may want to visit the wireless and ethernet adapter manufacturer's websites and download their "newest" drivers for those devices..) Confirming the drivers are updated and working may also help with the connection problem.

And after that, on Windows XP, try running the WinsockXPFix tool to repair any damaged internet connection software. Here's that link:

http://www.majorgeeks.com/WinSock_XP_Fix_d4372.html

Hope this helps.

Grif

INFIX PDF Editor

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