Thursday, March 17, 2011

Please help

Hi I have a samsung 50" plasma pn50c450b1d model. I updated the firmware from 1.004 to 1.008, and when the installer got to 99% it said update failed, but after it showed that message it didn't restart and let me continue watching tv for about 2 hours I then turned off my tv and went to bed, waking up the nextmorning tried the remote nothing, power buttons nothing, when I unplug it and plug it back in it turns on for about 10 seconds then turns off, all buttons unresponsive, ive called samsung and I'm expecting a call from a technician, any advice?

Reply 1 : Please help

xfluffheadx,

If you can power on the TV, press and hold the EXIT button for 15 seconds. If you're able to do it before it powers off, you may be able to reset the television to the original state.

Waiting for a technician inspect the unit is probably the best option, though.

--HDTech

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