Reply 1 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
dlindsay2000,
I'm sorry to hear that you're having this issue with your Blu-Ray player.
Try resetting the unit by, with the unit on, press and hold the FF>> button. The unit will reinitialize the last loaded firmware, which should get functionality back to your player. If that doesn't work, additional troubleshooting may also be available at 800-SAMSUNG.
I apologize for the inconvenience, but hopefully, this will help resolve the issue.
--HDTech
I'm sorry to hear that you're having this issue with your Blu-Ray player.
Try resetting the unit by, with the unit on, press and hold the FF>> button. The unit will reinitialize the last loaded firmware, which should get functionality back to your player. If that doesn't work, additional troubleshooting may also be available at 800-SAMSUNG.
I apologize for the inconvenience, but hopefully, this will help resolve the issue.
--HDTech
Reply 2 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
Just as the other posters have said this RESET fix, didn't work. Of course once you replace your firmware with another there's not much chance the old firmware can be reset. Considering a firmware update is a reprogramming of the machine. What else ya got Samsung? I already called the 1-800 number, they don't have a fix for this either. Just the pat answer "if this doesn't work you must need service"...funny how no one needed service until the firmware upgrade! I have been searching to see if there's a class action against Samsung for this, considering it happens to 99% of the people that bought these machines. This is just really an amazing trick Samsung is pulling....you either pay for Samsung Tech support to install the old firmware, or you buy a new DVD player. Those are the choices? Not cool...
Reply 3 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
I have learned the hard way that you never upgrade the firmware with samsung products. I hope the best for you, it took months to get mine fixed on the last firmware update I did.
Reply 4 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
You know this doesn't work if you "upgraded" the firmware. Apologies from you are great, but are Samsung actually going to fix or replace machines they broke?
Reply 5 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
Actually I think it goes to prove just how inept their tech people are. I don't think they're intelligent enough to pull off a scam like this. It may appear this way, but in reality they are stumped! While everyone else can get it right, i.e. Panasonic, Sony, etc., Samsungs' tech side is just not capable or smart enough to fix the issue.
I've owned my BD-P 1600 for two years now, purchased upon my return from Iraq. I only watched a handful of Blu-ray movies on it prior to the firmware updates. Since them I haven't been able to watch a single Blu-ray movie on it. I can't rest it either, so there it sits as a testament on a product to never purchase again. Maybe in a 1000 years an advanced race will find it and say how antiquated it was for its time!
I will say though, I own a samsung refrigerator and it Rocks! As fast as entertainment, I'll stick to my 7.1 bluray Panasonic system, Awesome video and sound.
For what it's worth,
Jason in Georgia
gman1811@gmail.com
I've owned my BD-P 1600 for two years now, purchased upon my return from Iraq. I only watched a handful of Blu-ray movies on it prior to the firmware updates. Since them I haven't been able to watch a single Blu-ray movie on it. I can't rest it either, so there it sits as a testament on a product to never purchase again. Maybe in a 1000 years an advanced race will find it and say how antiquated it was for its time!
I will say though, I own a samsung refrigerator and it Rocks! As fast as entertainment, I'll stick to my 7.1 bluray Panasonic system, Awesome video and sound.
For what it's worth,
Jason in Georgia
gman1811@gmail.com
Reply 6 : Samsung Blu Ray Player Model BD-P1600-Firmware Upgrade Fail
jjharrell,
If resetting the unit doesn't fix it, call and get a transaction number and post it here. I've helped a number of people get their units repaired if the firmware update causes an issue. There are posts here noting that the reset options I've posted work. It does for some, and not for everybody.
Don't let your unit sit there as a testament. Call up, explain that it bricked due to a firmware update. If they aren't able to assist, ask for the transaction number for your call and post it here. I'll be happy to have a manager review the situation.
I do appreciate the kind words on the refrigerator, but let's see if we can get your Blu-Ray situation reviewed, too.
--HDTech
If resetting the unit doesn't fix it, call and get a transaction number and post it here. I've helped a number of people get their units repaired if the firmware update causes an issue. There are posts here noting that the reset options I've posted work. It does for some, and not for everybody.
Don't let your unit sit there as a testament. Call up, explain that it bricked due to a firmware update. If they aren't able to assist, ask for the transaction number for your call and post it here. I'll be happy to have a manager review the situation.
I do appreciate the kind words on the refrigerator, but let's see if we can get your Blu-Ray situation reviewed, too.
--HDTech
Agreed.....I always cringe when I see the software upgrades as they usually lead to issues.....this time I ignored the request for upgrade and then later the box updated on its own. Now nothing works....no Blue Ray, No Internet, No SIGNAL!!! And to think I paid $200 for this box a year ago....very disappointing....SAMSUNG Sucks!
ReplyDeleteI have two samsung BD-P1600 blu-ray players. Both failed on update. One thing I observed is the very slow firmware download. Almost an hour to get at 100%. Then you know whats next. Very disappointing especially no known fix for this kind of problem.
ReplyDelete